Privacy Policy

This Privacy Policy describes how DSET Technologies Ltd ("TradersEdu," "we," "us," or "our") collects, uses, processes, and protects information about visitors to traders-education.com, broker partners using our platform, and individuals interacting with our products and services.

We operate from Cyprus and our processing of personal data is governed primarily by the EU General Data Protection Regulation (GDPR) and the Cyprus Processing of Personal Data Law. Where applicable, we also align with the data protection requirements of jurisdictions where our broker partners operate.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

We collect information when you:

• Visit our website (limited analytics data)
• Register for demo access or our sandbox environment
• Subscribe to our newsletter or broker insights brief
• Submit a contact form or reach out via email
• Respond to surveys or marketing communications
• Interact with our platform as a broker partner

The information we collect may include:

• Name and contact details (email, phone, company)
• Professional information (role, jurisdiction, company size)
• Technical information (browser type, device, IP address)
• Information you voluntarily share through forms or correspondence

We do not knowingly collect special category data (such as health, racial, or religious information) and we do not collect financial account credentials from visitors.

We may use collected information for the following purposes:

• Provisioning and managing your demo environment or sandbox access
• Communicating about your account, our services, or your requests
• Sending marketing communications (only to opted-in recipients)
• Improving our platform and website experience
• Conducting research and analytics in aggregate form
• Complying with legal and regulatory obligations
• Preventing fraud and ensuring platform security

Our legal bases for processing under GDPR include: your consent, performance of a contract, legitimate interest, and compliance with legal obligations.

We use cookies and similar technologies to improve site functionality, analyze usage patterns, and remember your preferences.

You can manage cookie preferences through your browser settings. Disabling cookies may limit some site features.

We honor "Do Not Track" browser signals where technically feasible.

We do not allow third-party behavioral tracking on our website. We do not use cookies for advertising purposes or remarketing.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes.

We use a limited number of third-party processors to operate our services, including:

• Analytics providers
• Email delivery services
• Cloud infrastructure providers
• Customer support tooling

All such providers are bound by data processing agreements that require them to process data only on our behalf and in accordance with GDPR.

We implement industry-standard security measures to protect personal information, including:

• TLS/SSL encryption for all data in transit
• Encrypted storage of personal data at rest
• Restricted access on a need-to-know basis
• Regular security audits and vulnerability scanning
• Secured network infrastructure

Despite our security measures, no internet transmission is fully secure. We cannot guarantee absolute security but we work continuously to maintain industry best practices.

Under GDPR and applicable data protection laws, you have the following rights:

• Access — Request a copy of the personal data we hold about you
• Rectification — Request correction of inaccurate or incomplete data
• Erasure — Request deletion of your data ("right to be forgotten")
• Restriction — Request that we limit how we process your data
• Portability — Request your data in a structured, machine-readable format
• Objection — Object to specific types of processing
• Withdraw consent — Withdraw consent at any time, where consent is our legal basis

To exercise any of these rights, contact us at contact@traders-education.com. We respond to all valid requests within 30 days.

You also have the right to lodge a complaint with the Cyprus Office of the Commissioner for Personal Data Protection, or your local data protection authority if you reside elsewhere in the EU.

Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children under 16.

If you believe that a child has provided personal information to us, please contact us at contact@traders-education.com and we will promptly delete the information.

In the unlikely event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will:

• Notify the relevant data protection authority within 72 hours
• Notify affected individuals without undue delay where the breach is likely to result in high risk
• Document the facts of the breach, its effects, and remedial actions taken

We send marketing communications only to recipients who have explicitly opted in. We do not send unsolicited marketing emails.

Every marketing email contains an unsubscribe link in the footer. Clicking the link removes you from our marketing list immediately. You can also email us at contact@traders-education.com to request removal.

Transactional emails (account-related, demo access, response to inquiries) are sent regardless of marketing preferences as they are necessary for the service.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other operational factors. The "Last updated" date at the top of this page indicates when the most recent revision was published.

Material changes will be communicated via email to registered users where appropriate, or by prominently displaying a notice on this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us:

For data protection inquiries specifically, please include "Privacy" in your subject line so your request is routed appropriately.